🛡 fmxdb | Our Commitment to Safe Gaming

fmxdb Responsible Gaming —
Keep the fun, keep the control

Enjoy the entertainment, but stay within limits. fmxdb provides deposit limits, self-exclusion, and 24/7 support to keep you safe.

Why is Responsible Gaming important?

Online gaming and betting can be an enjoyable form of entertainment when experienced correctly and mindfully. fmxdb believes every player's experience should be safe, transparent, and controlled. Building a culture of responsible gaming on our platform is one of our highest priorities.

Gambling should never be treated as a reliable source of income. It is purely a form of entertainment. While playing at fmxdb, remember — it is your responsibility to stay in control of your time and money. We are committed to standing by you in that responsibility.

Following responsible gaming principles at fmxdb means more than just following rules — it is part of living a healthy, happy life. By using our tools and support, you can ensure gaming remains enjoyable at all times.

Our Protective Tools

fmxdb gives you the opportunity to control your gaming experience your way. The tools below are always ready to keep you safe.

Deposit Limit

Set a limit on your daily, weekly, or monthly deposits. This ensures you can never deposit beyond your set budget. Reducing a limit takes effect immediately, while increasing one requires a specified waiting period.

Session Time Limit

Set a maximum duration for each gaming session. Once the set time is up, you will be notified automatically and the session will end if needed. This helps you avoid the habit of playing for extended periods.

Time-Out Break

Take a temporary break from 24 hours up to 6 weeks. During this time your account will remain active but you will not be able to play games or make deposits. You can only resume playing once the break period has ended.

Self-Exclusion

If you feel gaming is getting out of your control, you can request to close your account permanently or for an extended period. During self-exclusion we will not send you any promotional messages.

Reality Check Reminder

A notification will appear at regular intervals showing how long you have been playing, how much you have deposited, and how much you have won or lost. This information helps you make informed decisions.

Loss Limit

Set in advance the maximum amount you are willing to lose within a specific period. Once that limit is reached, gameplay will stop automatically and your financial loss will stay under control.

Warning Signs of Problem Gambling

If any of the following signs appear in yourself or someone you know, it is time to seek help.

  • A tendency to place bigger bets to cover losses — the "I need to win it back" mindset.
  • Hiding or keeping gaming secret from family and friends.
  • Being unable to stop spending money on gaming even when facing financial difficulty.
  • Feeling extreme anger, frustration, or anxiety after losing at gaming.
  • Repeatedly returning to gaming even after deciding to stop.
  • Prioritising gaming over sleep, work, or family responsibilities.
  • Taking on debt or dipping into savings to fund gaming.

Ways to Keep Yourself Safe

A few simple habits can keep your gaming experience positive at all times.

  • Set a fixed budget before you play and stick to it strictly.
  • Try to play within a set time limit each day.
  • Do not increase your bets immediately after a loss — take a break.
  • See gaming as entertainment, not as a way to earn money.
  • Avoid gaming when you are under stress or have been drinking.
  • Talk openly with family and friends.
  • Use our self-exclusion or time-out feature if you feel you need it.
21+

For Users Aged 21+ Only

You must be at least 21 years old to register and play at fmxdb. Access by minors is strictly prohibited. We carry out regular age verification and take firm action against any violation. Parents may use parental control software on their devices.

How to Activate the Tools?

The responsible gaming tools at fmxdb are easy to use. Just follow a few simple steps.

1

Log In

Log in to your fmxdb account.

2

Account Settings

Go to the "Responsible Gaming" section from the profile menu.

3

Set Limits

Choose the tool you prefer and set your limit.

4

Confirm

Save the changes — they will take effect immediately.

For any issues, get help through our 24/7 live chat at any time.

Where to Go When You Need Help?

If you feel that gambling is causing problems for you or someone you care about, please do not delay in seeking support. The fmxdb support team is always by your side — without any judgement, in complete confidence.

Responsible gaming is not just a policy — it is our commitment to every player. You are not alone — we are here.

For self-exclusion requests or any urgent support, contact us directly via live chat or email.

🎧 Get in Touch with Us

Our support team speaks Bengali and is always ready to help you with any issue.

24/7 Live Chat
Instant support in Bengali, any time.
Email Support
Confidentiality Assured
Your communication is completely confidential and secure.

Responsible Gaming FAQ

Log in to your fmxdb account and go to the "Responsible Gaming" section in your profile settings. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. If you have any trouble, contact our 24/7 live chat.

Yes, you can still withdraw the balance in your account while self-exclusion is active. However, new deposits and gameplay will be completely blocked. Please contact our support team to process your withdrawal.

A time-out is a temporary break — usually from 24 hours up to 6 weeks. Once the set period ends, your account is automatically reactivated. Self-exclusion is a longer-term measure — it can last several months or even be permanent. If the problem feels serious, self-exclusion is the right step.

If you hide your gaming from family, place larger bets to chase losses, cannot stop even when short of money, or feel excessively anxious about gaming — these are signs it may be becoming a problem. In that situation, contact us or apply for self-exclusion.

No. fmxdb is strictly for people aged 21 and above only. Age is verified at registration and any minor's account is immediately closed. Parents can use parental control software on their child's device to block access to this site.

The minimum deposit at fmxdb is ৳100. This limit is in place so players can start with a small amount and keep their risk under control. Using it together with deposit limits and budget planning will keep your gaming responsible at all times.

Play safe, enjoy the fun

fmxdb is by your side. Play responsibly and explore our games, cricket betting, or FAQ page.

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